A Statement from our Owners (UPDATED March 15, 2020)
March 15, 2020
As part of our planning we identified several events, which, if they occurred, would require a change in how we carried on our business. Yesterday's announcement of an active COVID-19 case in London was one of those events. In addition, public health authorities are putting a much greater emphasis on the importance of social distancing and stricter requirements on isolation for international travelers. With this in mind, we feel it is no longer serving our wider community well or wisely by remaining open. Junction will be closed to day pass visitors starting Monday March 16th, and to members starting Tuesday March 17th. The closure will, at minimum, run the length of the announced school shutdowns.
Climbing is a sport we love, in part because of its inherent risks. Many of us feel comfortable with and indeed even seek out chances to push boundaries. At times, risks can be managed. Our sport also has a dark legacy of loss when those who should have turned back do not. It is built into our waiver, signage, and orientation to always act in a way that protects yourself and others. This closure is living that statement.
The following adjustments and accommodations will also be made:
All prepaid memberships will be extended by the duration of the closure.
All EFT memberships will be frozen without charge. All memberships currently being charged a freeze fee will have that fee removed.
Group Bookings and Lessons
Any bookings, parties, or group events scheduled until Sunday April 5th will be cancelled and deposits will be refunded.
Groups booked for April 6th or later will have the option of a refund or rescheduling. Please contact our manager Kevin at to discuss your event.
Programs and Camps
Our March Break Day Camp has been cancelled and will be refunded.
The current youth programs is now on hiatus. We have not yet determined if we will finish out programs following our reopening or be cancelling the session outright.
New registrations will no longer be taken for upcoming sessions and any amounts will be held until we decide what the program calendar will look like moving forward. Those who have already registered will be contacted directly.
Climbing team is on hiatus with Monday's practice cancelled.
We will continue to monitor advice from multiple credible sources. We encourage you to choose your media wisely as it is very easy to hear and share misinformation. There is much uncertainty and we do not have all the answers for how or when we will return to regular business. Our focus at this time is on doing our part to minimize transmission. If you are a member who has traveled or suspects exposure, please follow the isolation resources recommended by Public Health Ontario.
We also ask everyone to remember that social distancing is not social ignoring, and to reach out to those in your circles who may be in need of a phone call, some reassurance, or other support.
This decision was not reached lightly, or out of panic. It is a reasonable action to protect the vulnerable within our community, and ensure the resources of a medical system remain available to help those who need it most. We thank you all for the support we enjoy and look forward to when we can climb together again. We are here to answer any questions you might have, you can reach us directly at email@example.com.
John and Dave
March 13, 2020
Like most of us, Junction is closely monitoring the evolving situation around the novel coronavirus (COVID-19). We firmly believe in following the advice of the Public Health Departments, Ministries of Health, and scientific experts leading the response to this disease. Currently the risk in Middlesex-London remains very low.
Best hygiene practices for staying healthy and preventing transmission include:
regularly washing hands with soap (with 20 seconds of scrubbing)
avoiding shaking hands or other contact greetings
coughing or sneezing into an elbow
avoiding touching your face, eyes or mouth with unwashed hands
We expect all customers to wash hands or sanitize at arrival to Junction, during your climb, and on your departure. If you are exhibiting symptoms of fever, cough, or shortness of breath we ask that you stay home and consult medical advice, especially if you or anyone you are in contact with is known to have traveled in an area with the virus.
At Junction we have long taken great pride in offering one of the cleanest, brightest, and most open gyms in Canada. We have already taken the following steps to elevate our usual procedures to maintain the safety of our members, staff, and the wider public by:
Adding additional hand sanitizer dispensers to our entrance, staff area, and lobby.
Paying staff to stay home when they feel unwell.
Multiple daily cleanings of common surfaces such as doorknobs, railings, taps, keyboards, and counters
For the vast majority of people this virus will be an inconvenience, however we all share a responsibility to protect those whose immune systems aren't up to this fight, and to ensure the medical system is not overwhelmed. We are deeply appreciative of the nurses, doctors, paramedics, researchers and scientists at the frontline of the response. We continue to closely follow this situation and will advise through our social media if further changes are necessary.
The following are excellent resources and are how we are monitoring the situation
If you have any questions please reach out to us through firstname.lastname@example.org.
John and Dave